Services Provided

• Replace Resident ID Cards:
  Lost, stolen, or damaged resident ID cards can be replaced for a $10.00 charge. Payment type accepted: Cash, Check, MasterCard/Visa.
• Replace Gate Passes:
  When replacing gate passes, please bring all remaining gate passes as they are issued in sets of two. Lost or stolen gate passes will be replaced at a $15.00 charge per card. Payment type accepted: Cash, Check, MasterCard/Visa.
• Pay Executive Trail Fees:
  In addition to the Regional Recreation Centers, Executive Trail Fees can be paid at the Customer Service Center. Payment type accepted: Cash, Check, MasterCard/Visa. The fees are as follows:
  Household Annual Trail Fee: $132.00 + $9.24 tax = $141.24
  Household 6-month Trail Fee: $99.00 + $6.93 tax = $105.93
  Priority Member Annual Trail Fee: $99.00 + $6.93 tax = $105.93
  Priority Member 6-month Trail Fee: $74.24 + $5.20 tax = $79.44
  Prices subject to change
• Obtain Guest Passes:
  The Customer Service Center has been added as an additional location where residents can obtain guest passes.
• RV Rental Spaces:
  The District offers residents the opportunity to rent an RV space in two lots located in The Villages. The Industrial Lot offers 20, 30, 40, and 50 foot spaces for a monthly charge. The Alhambra Lot also offers 20, 30, and 40 foot spaces for the same monthly charge. Monthly RV rental fee will appear on your utility/amenity bill. For temporary or transitional spaces, residents can pay by cash, check or MasterCard/Visa.
• Veterans Memorial Bricks:
  Memorial bricks can be purchased to commemorate U.S. Veterans, both past and present. A dedication ceremony takes place at the Veterans Memorial Park each November 11, Veterans Day to honor all U.S. Veterans. Payment type accepted for Memorial bricks: Check.
• Adopt-A-Bench:
  Memorial benches can be placed throughout The Villages to honor a loved one or to announce a club or organization’s participation in our community. The 4’ durable cast aluminum benches can be located along the multi-modal paths or in approved locations. Each bench features a plaque displaying a personalized message. The cost of the bench is $572.00 which includes the bench, freight, concrete slab, your plaque and installation. Plaque replacement on installed benches is $15.00. Payment type accepted: Cash, Check, MasterCard / Visa.
• Purchase The Villages area map:
  The Villages area map can be purchased for a charge of $5.00 plus sales tax. Payment type accepted: Cash, Check, MasterCard/Visa.
• Speak to Bond Specialist:
  Bond Specialists are available for questions relating to paying off your bond. For more information, they can be reached at 751-3900.
• Amenity / Water Bill Customer Service Representatives:
  Customer Service Representatives are available to discuss your water and amenity bills. They can also be reached by telephone by calling 750-0000. Payment type accepted: Cash or Check.