The Villages beautiful Lake Sumter
Now Available Enhanced Electronic Payments

Pay Utility Bill Online

If you wish to proceed with an online credit/debit card or electronic check payment, would like to sign up for paperless statements or need to change/add banking information, please click the link below.

Troubleshooting:

If you need help registering, please follow the step-by-step instructions below.

How To Register an Account

If you have any questions or concerns regarding changes to the new payment system please call us at 352-750-0000. You can also visit our FAQ document here.

New Payment Processing rates – Invoice Cloud:

  1. E-Check went from $1 with Point and Pay to $.95 with Invoice Cloud.
  2. Credit/Debit Card went from 2.3% with Point and Pay to 2.75% with Invoice Cloud.
  3. The changes with autopay have not changed. If you pay with your banking account (checking or savings) there is no fee. Same thing with BillPay services.
  • Accounts can be accessed either by Name, Address, or Account Number
  • Name – Enter the last name associated with the account
  • Address – Enter the street address (beginning numbers only)
  • Account Number - Enter the Complete Account Number including letter at the beginning - X000-0000-00
  • You DO put the beginning letter that appears in front of the account number (it will be either a L, V, N, C, or S). This is used to identify the utility company.You DO put the beginning letter that appears in front of the account number (it will be either a L, V, N, C, or S). This is used to identify the utility company.
  • Register – Not required at this time

Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity.  Instead, contact this office by phone or in writing.
Public Records Custodian Florida has a very broad Public Records Law. Most written communications to or from State and Local Officials regarding State or Local business are public records available to the public and media upon request. Please forward requests to:
Jennifer Farlow, District Clerk
984 Old Mill Run
The Villages, Florida 32162
jennifer.farlow@districtgov.org
Phone No. (352) 751-3939
Fax No. (352) 753-6430
Please Note Florida law prohibits the Board of Supervisors from communicating with residents about Deed Compliance or Architectural Review issues/cases.  Please contact the Community Standards Department directly at deedcompliance@districtgov.org to report any concerns you might have.