Precautionary Boil Water Notice Guidelines
A major component of service provided by the Utilities Department is the risk assessment involving waterborne contaminants through natural or manmade means. It is our responsibility to provide guidance and assistance to prevent exposure to drinking water contaminants that could present a threat to our resident’s health.
Water suppliers are required by the Florida Department of Environmental Protection (FDEP) to notify customers to boil water when conditions exist that may cause the water supply to be vulnerable to the potential for contamination. A Precautionary Boil Water Notice (PBWN) is a form of notification that advises customers to boil tap water used for drinking, cooking and ice-making until tests verify the water is safe. The determination that the water is safe is a process through which the Utility Operations and Maintenance Contractor sends water samples to a State Certified Water Testing Lab and receives a report back stating that the water samples meets all federal and state regulations. The precautionary boil water notice would then be rescinded by notifying all affected residents.
An incident that requires a PBWN may include a water, wastewater, or irrigation incident that could develop as a result of, but not limited to, a water line break, a problem at a water plant, a new connection to an existing line, a sewer back up, a Wastewater Treatment Plant incident, or shutting off the water and turning it back on. If an incident occurs, the District will send an e-notification to residential and commercial customers that have signed up to receive the e-notifications. To sign up for e-notifications, simply go to www.districtgov.org click on "sign up for e-notifications" beneath the Quick Links on the right side of the home page. After inserting your name and email information, check the appropriate utility that your property is serviced by beneath the Precautionary Boil Water Notification category. If an incident occurs within your utility, you will be notified of the situation and the property addresses affected by the incident.
Utility Incident Notification Procedures
What to do During and After a Precautionary Boil Water Advisory
The County Sheriff’s Offices also offer emergency notifications. Please go to your county sheriff’s websites for more information on signing up for these types of services.
